As a qualified distributor and buyer of X-ray baggage inspection machines, it can be challenging to choose the right supplier. DGRIGHT addresses all the concerns that customers care about, helping them make informed decisions.
1. Technical Specifications and Performance
Q: What is the maximum penetration capability of this X-ray baggage inspection machine? What size of baggage can it handle?
A: Our X-ray baggage inspection machine has a high-energy X-ray source, offering a maximum penetration capability of 30mm of lead equivalence. This allows the machine to effectively scan through a range of materials, making it suitable for various types of baggage, including large suitcases. The effective scanning dimension is 100 x 100 cm, which accommodates most baggage inspection needs.
Q: What is the device’s image resolution? Can it provide high-resolution images to help identify small items?
A: The device features a resolution of 1.0 mm, providing high-resolution images that clearly display even small items and potential threats. This high resolution enhances the ability of security personnel to accurately identify and analyze the contents of the baggage, improving detection efficiency and accuracy.
2. Safety and Compliance
Q: Does the device’s radiation level comply with international safety standards? Can you provide relevant safety certification?
A: Our X-ray baggage inspection machine adheres to international safety standards, with radiation levels well below the prescribed limits. It holds CE (European Conformity) and FDA (Food and Drug Administration) certifications, ensuring radiation safety during operation. We can provide comprehensive safety certification documents to confirm the device’s compliance with safety regulations.
Q: What protective measures are in place to ensure the safety of operators? Does the equipment meet the latest safety regulations and standards?
A: The device is designed with multiple safety features, including built-in radiation shielding, automatic shutdown systems, and safety alert mechanisms to protect operators. Additionally, the equipment complies with the latest safety regulations and standards, having undergone rigorous testing and certification to ensure safe operation.
3. Image Processing and Analysis Capabilities
Q: Does the machine have automatic detection for suspicious items or hazardous materials? What is its accuracy rate?
A: Yes, our X-ray baggage inspection machine is equipped with an advanced automatic detection system that can identify and highlight suspicious items or potential threats in real time. The system boasts an accuracy rate of up to 98%, significantly enhancing detection efficiency and reducing the risk of missed threats.
Q: What image processing features does the device offer? Does it support real-time image enhancement and contrast adjustment?
A: The device includes a variety of image processing features, such as real-time image enhancement, contrast adjustment, and color coding. These capabilities help users to clearly view and analyze the internal structure of the baggage, thereby improving threat detection accuracy.
4. Operation and Maintenance
Q: Is the user interface user-friendly? Does it support multiple languages to accommodate users from different countries?
A: The device features an intuitive user interface that supports multiple languages, including English, Chinese, Spanish, and more, to cater to users from various countries. The interface is designed for ease of use, allowing operators to quickly become proficient with the system.
Q: Is maintenance and upkeep of the device complex? What technical support and after-sales service are provided?
A: Maintenance is straightforward due to the modular design, which allows for quick replacement of parts. We offer comprehensive technical support and regular maintenance services, including 24/7 support and scheduled on-site service, ensuring the machine operates efficiently over its lifespan.
5. Value and Cost
Q: What is the cost of the device? How does it compare to similar products in terms of value?
A: Our device is competitively priced while offering superior performance and lower maintenance costs. Compared to similar products, it provides enhanced penetration capability and image resolution, along with excellent energy efficiency and operational cost benefits.
Q: What is the device’s energy consumption? Is it designed to be energy-efficient and environmentally friendly?
A: The device is designed with energy efficiency in mind, featuring low energy consumption that meets industry standards. This design helps to reduce operational costs and aligns with environmental sustainability goals.
6. Brand and Reputation
Q: Can you provide some customer success stories or feedback? What is the market reputation of your brand?
A: With over 20 years of industry experience, our company has supplied equipment to major airports and security agencies worldwide. We have received positive feedback from our clients, and our brand is known for its reliability and excellence. We are happy to share case studies and customer testimonials to illustrate the effectiveness of our equipment.
Q: What is the response time for after-sales service if issues arise?
A: Our after-sales service team responds within 24 hours to address any issues, ensuring prompt troubleshooting and repairs. Our goal is to minimize downtime and ensure your operations run smoothly.
7. Compliance and Certifications
Q: Does the device hold internationally recognized certifications, such as CE or FDA? What standards do these certifications cover?
A: The device is certified with CE and FDA approvals, covering safety, performance, and environmental adaptability standards. These certifications ensure the equipment meets international standards and regulatory requirements globally.
This article provides a comprehensive overview of X-ray baggage inspection machines, addressing key concerns and illustrating. We hope this information assists dealers and buyers in making informed decisions.
